Safety Disclaimer

Please Read Carefully

    ⚠️ Dear Heart is not an emergency or crisis intervention service. If you or someone else may be in danger, please contact local emergency services, a licensed healthcare professional, a crisis hotline, or a trusted person immediately.
  

Dear Heart is an AI-powered companion designed to provide emotional support, reflection, journaling, and calm conversation. Dear Heart is not a medical, psychiatric, psychological, or emergency service.

Not Professional Care

The responses provided by Dear Heart are generated by artificial intelligence and are intended for supportive conversation only.

Dear Heart does not:

diagnose medical or mental health conditions
provide therapy or counseling
prescribe treatment
replace licensed healthcare professionals

Any information or emotional support provided through the platform should not be considered professional advice.

Crisis and Emergency Situations

Dear Heart is not designed for crisis intervention or emergency response.

If you are:

thinking about harming yourself
experiencing a medical or psychiatric emergency
in danger
concerned about someone's immediate safety

please contact local emergency services, a licensed healthcare professional, a crisis hotline, or a trusted person immediately. Do not rely on Dear Heart during emergencies.

AI Limitations

Artificial intelligence is imperfect and may:

misunderstand context
generate inaccurate responses
provide incomplete information
fail to respond appropriately in some situations

While Dear Heart aims to offer compassionate and supportive conversations, we cannot guarantee accuracy, emotional outcomes, or suitability for every individual or situation.

Emotional Support Only

Dear Heart is intended to serve as a companion, a reflection space, and a supportive conversational tool. The platform is designed to help users express thoughts, process emotions, journal experiences, and feel less alone.

It should not replace human relationships, professional care, therapy, or emergency services.

User Responsibility

By using Dear Heart, you acknowledge that you remain responsible for your decisions and actions, AI-generated conversations should be interpreted carefully, and the platform is used at your own discretion.

Content and User Safety

We encourage users to take breaks when needed, seek real-world support, and prioritize their emotional and physical well-being. If a conversation feels distressing or unhelpful, please discontinue use and seek appropriate support.

Dear Heart was created to provide a gentle and supportive space for conversation, reflection, and emotional comfort. Our goal is not to replace professional care, but to offer a calm companion for moments when someone simply needs a space to talk, reflect, or feel heard.